I wish to express, rather belatedly, my heartfelt thanks to Mary Ann for her sound practical assistance to me in 2009 when I experienced a family crisis which I lacked the skills and wisdom to solve myself.
In my distress, I sought a consultation at the Bradfield Centre and was fortunate to have Mary Ann listen attentively to my difficulties and to suggest strategies and techniques which I could employ in a fraught situation. I was privileged to consult her on two occasions. The second reinforced her sound advice in the first instance and encouraged me to persevere to improve a fraught relationship with my daughter, who herself was experiencing a stressful period in her life.
What I found most helpful was the 'no-fault' frame in which the consultations with Mary Ann took place. Her focus was not about blame or human failures but about how a debilitating situation could be improved. Mary Ann is both a sympathetic listener and a practical problem solver. The consultations were invaluable to my family where relationships soon improved and have remained harmonious.
Such constructive help within the community is of inestimable value to residents. I do not know how this service is funded or who the responsible Minister is. However, lobbyists are to be commended for successfully proposing such a service and should be applauded. Bradfield Park Carers' Program recognises that rapid social change places great strains on families who may need practical help to solve problems as they emerge and before they become seriously harmful. We hear much about 'moving forward' in the current climate. I would commend the Bradfield Park Carers Program for offering reliable practical advice to enable citizens to do just that in fraught situations.
Again, I express my sincere gratitude to the Bradfield Wellbeing Centre for its helpful community service and to Mary Ann in particular for her constructive advice to me. I won't forget it.
* The names and picture in this story have been changed.